Start with HTML5

HTML5

Getting started with HTML5 is very easy.

HTML 5 is compatible with the XHTML syntax of self-closing tags, so, if you already use HTML5 then making the switch will be easy. Other XHTML features inherited by HTML5 include lowercase tags and double quoted attributes (eg, title=”the title”)

The Doctype declaration in HTML5 is so much easier to remember when compared to XHTML:

<!DOCTYPE html>

There’s a lot more to HTML5 and I will update this entry as I get more info.

 

Large enquiry forms versus small enquiry forms

Instead of, or maybe as well as, an email link, most websites now contain some sort of contact or enquiry form. However, there is always a question of whether this form should be short and concise or long and detailed.

The short form will contain few fields, requesting basic information. The most common I have seen asks the user for her name, contact email address and telephone number, and then has a <textarea> where the user puts their questions or comments. It can take any thing from a few seconds, to a couple of minutes to complete. Quick and to the point. Useful if one needs to make a generic enquiry, such as ‘What time are you open on Friday?’

Example Short Form

Example short form

A large form asks for a lot more details – well over ten fields – and will normally take many minutes to complete in its entirety. As well as asking for more information about the user, it will often require detailed information about the product or service you are enquiring about. For example, asking for size, colour, style, amount, weight, etc. (example here)

Most of us would assume that the shorter enquiry form is going to get the responses we want, which can then be converted into sales. Afterall, it is shorter and takes less of the users time to complete. The table below shows the results of research carried out by PRWD.

Form type Preference Conversion rate
Short 14% 17%
Detailed 86% 55%

It appears that, not only do the vast majority of those who complete enquiry forms prefer the detailed comprehensive form, but the conversion to sales rate of the detailed form is over three times that of the short form. This flys in the face on conventional thinking and if anyone knows the reasons for this, I would love to hear them.

These figures are justification for those of us developing e-commerce or lead generating websites, to give serious consideration to including a detailed enquiry form.

More information available from http://www.prwd.co.uk/

Usability, accessibility and screenreaders

This video from the University of Arkansas shows why descriptive text rather than ‘click here’ should be used for links and how skip navigation can improve user experience.

Promoting a website

So you have your new website, which has cost you a lot of money, and it has recently gone live. Yet the hundreds of enquiries you expected to pour in from the website have not materialised and the 100 visits your site is getting each day are all from your office. What has gone wrong?
The short answer is nothing has gone wrong.

Many people, when they get a company website, have unrealistic expectations and think that having a website will suddenly bring in thousands of new customers from all around the globe. The first challenge is making it easy for people to find your website. Of course we all know about registering with search engines but, when there are approx 600 million websites on the Internet and they cannot all be top of Google, one should not rely totally on search engines for delivering visitors to your website.

There are other ways, apart from search engine submission, to get visitors to your website.

Online

Web referrals are an effective way of driving visitors to your website. There are a number of ways you can generate these.

  • Include your web address in all email footers.
  • Email newsletters – sending email newsletters of offers and new products can be quite effective. People send them on to others.
  • Banner ads, Pay per click – rarely free, but can help bring people to your website.
  • Reciprocal links – if you know a site with similar content to yours, ask them link to yours, but be prepared to reciprocate.
  • Blogs, Forums, social network sites etc – whenever you use one, end your entry with a link to your website.
  • Directory sites – register with as many as you can and when entering details of your business, remember to include your website address.

Offline

The website complements rather than replaces existing marketing activities and, therefore, should form an intergral part of your entire marketing strategy.

Ensure your web address is included on:

  • packaging,
  • promotional items,
  • all business stationery,
  • invoices,
  • business cards,
  • all publications about the business,
  • Word of Mouth – talk about your website at every opportunity to customers, family & friends

I analysed the stats for my website (www.jez-d.co.uk) and only 1.5% of visits are referred from search engines. The vast majority are direct requests, that is, not from a link on the Internet. This shows that other methods as mentioned about actually do work.

Blowing my own trumpet

Ok. So I have been in the job for about ten weeks now and I have managed to bring something to the company.

What have I brought?

  • Standards compliant development
  • Accessible development
  • More concerted SEO practices
  • Use of SE friendly URL’s
  • Favicons

A few weeks back, I was asked to do a presentation for account managers and senior staff about meta data. As a result of the success of that, I was given the added responsibility of quality checking new builds before they go live. This gave me the opportunity to turn around such things as developers using images instead of text for the entire main content of the site, and, failing to use title tags properly, or even body tags at all!

I was surprised about the way some developers were building websites. When I brought this up with a colleague, he explained that the main driving force was quantity not quality, thus, developers were forced to get a website completed as quickly as possible. That’s something I have learnt.

Next, I have to get them using semantic markup. Difficult task as I’m still new to the company and I am in fact, the most junior person there!

PHP exam & certification

A couple of weeks ago I took a PHP exam as part of my university course. Results came out last week and I was pleased to be awarded 82% – top of the class!

This is all very good and something to be happy with, but, would it be recognized by industry?

Certification

I guess the best thing to do would be to ensure I have the qualifications that employers would recognize. So, I think I am going to get official industry recognized PHP certification – as soon as I can afford it though. I remember from when I got Lotus Domino certification that it normally costs several hundred €uros. I’m poor. I can’t afford that!

MD5 Encryption

If you need to use message-digest algorithm 5 (md5) to encrypt words or phrases, please feel free to use this tool I created for my own use:

Design Coding Vid

Excellent rap vid by a guy called m0serious. Telling us all how to code clean and the importance of doing so.

Practice What You Preach!

Morning,

It is one thing that I put hints and tips on this blog for all to see. But, if I do not actually follow my own advice, it makes me look like a hypocrit.

So, a few weeks ago, I took a good look at my own personal website and found it wanting in the areas of cross-browser compatibility, usability and acesssibility!My personal website - www.jez-d.co.uk

For the passed week I have spent my free time totally revamping the site, with focus on the above areas and W3C standards. I got rid of redundant elements and used PHP for delivery of content.

Anyway, you are welcome to take a look and make your own judgement – www.jez-d.co.uk

My Lotus Days

Several years ago I worked in The Netherlands (aka Holland) as a Lotus Domino Junior Developer. During that time I contributed to a few developer blogs and forums for Lotus Domino developers. Feeling in a nostalgic mood, I decided to search the web for them. Unfortunately, it appears that most of the blogs and forums no longer exsist – or my contributions have since been deleted!
Anyway, here’s what’s left:

If you happen to come across anymore, please let me know.